Terms and Conditions

Welcome to Fleur Buddy (https://fleurbuddy.com/). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

These terms and conditions govern your use of the Fleur Buddy website and services, including any purchases you make. By accessing this website, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website.

2. Products and Services

Fleur Buddy offers fresh flowers and floral arrangements for sale. All products listed on our website are subject to availability. We strive to provide accurate and up-to-date information about the products, but we cannot guarantee that all product details, prices, or availability are error-free.

3. Orders and Payments

By placing an order on our website, you make an offer to purchase the products listed in your order. This offer will be accepted or rejected by us at our discretion. Payment is required at the time of order placement, and we accept various payment methods as listed on our checkout page. All prices are shown in the currency selected by you and are subject to change without prior notice.

4. Shipping and Delivery

We aim to deliver your flowers promptly. Delivery charges will be calculated during the checkout process based on your location. Delivery times may vary, and we are not responsible for any delays caused by third-party carriers, unforeseen circumstances, or factors outside our control (such as weather conditions or public holidays).

5. Returns and Refunds

As we sell perishable items, we do not accept returns. However, if you receive a damaged, defective, or incorrect product, please refer to our Returns and Refund Policy for detailed instructions on how to report an issue. Refunds will be processed as per the conditions outlined in our policy.

6. Customer Responsibilities

You agree to provide accurate, complete, and current information when placing an order, including the correct delivery address. Fleur Buddy is not responsible for any issues, delays, or additional charges arising from incorrect or incomplete information provided by you.

7. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

8. Intellectual Property

All content on the Fleur Buddy website, including text, images, logos, graphics, and product descriptions, is the property of Fleur Buddy and is protected by copyright and other intellectual property laws. You may not use, copy, or reproduce any content without permission.

9. Limitation of Liability

Fleur Buddy is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the amount paid for the specific product or service in question.

10. Privacy Policy

We value your privacy and are committed to safeguarding your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

11. Changes to Terms and Conditions

Fleur Buddy reserves the right to update, modify, or change these terms at any time without prior notice. All changes will be effective immediately upon posting on the website. Your continued use of the website after such changes indicates your acceptance of the updated terms.

12. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts located in Bangalore, Karnataka, India.

13. Contact Us

For any questions or concerns about these terms and conditions or if you need further assistance, please contact us at:

• Email: fleurbuddyy@gmail.com